Client Welcome Information

The Ressio app allows you to stay informed about your project in real-time. Download the Client Handout below.

Welcome to Ressio! 

Your builder has given you access to your project. Using the Ressio app, you can:

πŸ“– View project information: Daily logs β”‚ Shared project files β”‚ Budget summaries or details β”‚ Scope of Work details β”‚ Schedule progress β”‚ Invoices and payments

πŸ“ Approve documents: Proposals β”‚ Selection items β”‚ Change orders

πŸ“± Communicate: Send messages to your builder β”‚ Share photos, files, and links

Table of Contents

  1. Getting Access

  2. Key Features

    1. Home

    2. Specs (optional)

    3. Approvals

    4. Logs

    5. Schedule & Calendar (optional)

    6. Budget (and Invoices)

  3. Communication

  4. Download the Client Handout

  5. πŸ“„ En Espanol


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Getting Access

You will receive an email from your builder containing a link to access your project.

Client email invitation

🚚 For help setting up your account, please refer to our Homeowner’s Guide 🚚


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Key Features

Select the menu options along the bottom of the screen to access the following information:

client access menu

🏠 Home: Access Approvals, Invoices, Daily Logs, Files, and Budget summaries/details

πŸ“‹ Specs (Optional): View the scope of work, files, and send messages

πŸ“ Approvals: Review and approve proposals, selections, and change orders

πŸ“„ Logs: Track project progress and builder updates

πŸ“… Schedule/ Calendar view (Optional): View project tasks and phases

πŸ’΅ Budget and Invoices: View budget summaries, payment progress, and invoices.    Optional budget breakdown available.


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Home

The Home page provides a snapshot of, and access to, your project's latest updates, including: 

Approval documents β”‚ Invoices β”‚ Daily log posts β”‚ Project files/photos β”‚ Budget summary

Simply tap the item you wish to view to open it. 

Client mobile app1.1-1


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Specs (optional)

The specs page provides a detailed scope of work for your project in an organized way.

Navigate the Specs page using Search, Expand/Collapse, and Filters

Specs1.1

TIP: Use the Specs page to send messages to your builder. View and upload files and links.


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Approval Documents

The following documents may require your approval: Proposals, Selections, and Change Orders.

Proposal Selection Change Order
client Access approval 1-1 client Access approval 2-1 client Access approval 3-1

πŸ’‘For a summary of approval document statuses, like Pending, Completed and Declined, visit the Approvals page.πŸ’‘


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Daily Logs

Daily logs allow your builder to share on-site progress. 

Questions? Use the Message icon to communicate with your builder.

Logs1


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Schedule and Calendar (Optional)

Access the Schedule and Calendar by selecting the More icon (...) in the bottom menu. Your builder may have project tasks or phases available in list and calendar view.

Select the task to view details and send a message to your builder.

Schedule

Calendar
Schedule1 Calendar1

 

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Budget and Invoices

Once under contract, your builder may share budget information and issue invoices. Access these through the More icon and select Budget.

Reminder: The Home page also links to the Budget and Invoice section.

budget1

Budget Breakdown (optional): Scroll down to view a detailed budget breakdown.

budget open1.1 budget open1.2

Invoices: 

Select View to access invoices.

budget open1 INvoice

 


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Communication

Do you have a question for your builder?

Messages can be sent to your builder from most areas of Ressio. Look for the message and file icons!

Client access Message 1 Client access Message 2

πŸ’‘TIP: If you’re unsure where to send a message from, use the Specs page. Try to find the relevant section in scope of work to keep communication organized.πŸ’‘


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Sending Messages

Sending messages and attaching files is easy and intuitive. This is a great way to communicate with your builder!

Messages Files

Client access Message 3-1

Client access Message 4-1-1

⚠️ Messages cannot be deleted, but Files/Photos/Links can be removed. ⚠️