How Customers Pay Invoices in Ressio

🏡 See what the payment experience looks like for customers after you send an invoice.

How customers access an invoice

After you send an invoice, Ressio emails the customer a link to view it. Customers can also view the invoice on their Home screen or in the Budget page of their homeowner portal.

How payment works

To pay an invoice, the customer clicks Pay Invoice.

Depending on what you've enabled, the customer may be able to pay by:

ACH
Credit card

What customers enter

For a credit card payment, the customer enters:

Card number
Expiration date
Security code

For an ACH payment, the customer enters:

Account type
Routing number
Account number

💡 Before submitting payment, the customer will see the fee and total amount due.

After payment is submitted

Once payment is submitted, it is processed and the customer is notified when it is complete.