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Ressio Payment Overview

Set up and start accepting ACH payments, Credit Card payments, or both, directly from Ressio invoices


Ressio Payments allows builders to securely accept ACH and Credit Card payments directly inside Ressio, helping speed up cash flow while giving clients an easy way to pay online.

Setup takes just a few minutes and there are no setup fees or contracts.

Key Benefits

  • Accept payments directly from invoices
  • Faster payments and improved cash flow
  • No cost to the builder
  • Secure and compliant payment processing


Table of Contents

  1. Navigation and Payment Setup
  2. Accepted Payment Methods
  3. Transaction Fees
  4. Accepting Payments Through Ressio
  5. Settlement Times
  6. Paying Invoices Through Ressio (Homeowner Portal)



Navigation and Payment Setup

Navigate to your Company Settings. There is a 'Payment' tab in the navigation panel. 

Company SettingsPaymentsSetup Payments

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After clicking 'Setup Payments', the 'Onboarding Application' section will appear. Click on the 'Open link' and fill out the form.

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You will need the following information to complete the process:

Required Information

  • Business name (DBA)
  • EIN or Social Security Number
  • Bank account information for deposits
  • Primary contact information

Possible Supporting Documents

You may be asked to provide additional documentation:

  • Articles of Incorporation
  • LLC Operating Agreement
  • DBA Filing

⏱️ Approval Timeline

Most applications are approved within 1 to 2 business days.

If additional documentation is required, the builder will receive a notification during the review process.

Monitoring Payment Status

After your application has been approved, the status will say "Activated". The 'Payment Method' will be enabled and so will the toggle to accept payments. 

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🗒️ The toggle in the top right hand corner enables the online payments. This can be turned off if you do not want to accept online payments. 

Activating Payment Methods

Decide how to receive payments: enable or disable credit card and ACH options.  When enable online payments, you can choose to have both enabled or one. 

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🎥 Watch the video below to walk through setting up payments in Ressio.  

 

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Accepted Payment Methods

Builders can accept the following payment types through Ressio:

  • ACH (Bank Transfers)

  • Credit Cards

    • Visa

    • Mastercard

    • Discover

    • American Express

       

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Transaction Fees

Surcharging regulations vary by state, so we recommend confirming compliance with your local state laws before applying any surcharges.

There is no cost to the builder to use Ressio Payments.

Fees are passed to the customer making the payment.

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Accepting Payments Through Ressio

Once the customer is onboarded, you can accept payments through your invoices. On the right hand side of you invoice, there is a 'Payment' section. Toggle "Accept payment through Ressio" on to receive credit card or ACH payments. 

  1. Hit 'Save'.

  2. Review before releasing to the customer/homeowner. 

  3. When you are ready, hit 'Release' and it will be shown as 'Pending'.


❗The 'Payment' toggle can be enabled pre or post release as long as it’s not paid. 

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Settlement Times

Typical payout timing:

Payment Type Deposit Time

Credit Cards

1-2 business days
ACH 2-4 business days

 

⏱️ Transactions flagged for review due to amount, invoice type, or risk checks may take an additional 1–2 business days to settle.

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Paying Invoices Through Ressio (Homeowner Portal)


After sending an invoice to a customer, Ressio sends an email to a customer alerting them to the invoice. As the contractor you can preview the homeowner portal using the eye icon. 

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The homeowner will click the link sent into the email and will show up under the summary section on their home screen. 

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Homeowners can view the invoice under the 'Budget' page. Homeowner's can review the invoice before payment by clicking on the invoice. To start the payment process, homeowners will click the button, 'Pay Invoice'.

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Depending on what payments have been enabled, homeowners/customers can pay either by credit card or ACH. 

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They will need to fill out their information and the hit "Pay" to finalize payment. Ressio validates your payment details and processes the request and will notify you when once the payment is complete. 

  • For credit card: Enter card number, expiration, security code.

  • For ACH: Enter account type, routing, and account numbers.

⚠️ Fee and total will display before payment submission.

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If you have any questions or need further assistance, contact our support team at support@ressiosoftware.com. We're here to help!