---
title: To-dos Overview
description: Learn the Importance of To-dos, How to Create, Edit, and Delete To-dos, and Review Role-Specific examples.
---

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1. [Ressio Knowledge Base](https://help.ressiosoftware.com/?hsLang=en)
2. [Feature guides](https://help.ressiosoftware.com/feature-guides?hsLang=en)
3. [To-dos](https://help.ressiosoftware.com/feature-guides?hsLang=en#to-dos)

# To-dos Overview

## Learn the importance of To-Dos, how to create and manage them, and how to use checklists to keep work moving smoothly.

### Manage the unknown with confidence

> **The KNOWNS:** Your project's schedule comprises everything you KNOW needs to be done to finish the job. It is, by nature, a list of tasks you can plan for.

> **The UNKNOWNS:** To-dos are for the task that arise unexpectedly. They are for both URGENT and NON-URGENT tasks that might otherwise hold up the planned tasks in the schedule.

### **The Importance of To-dos**

✅ Assign and track action items from anywhere  
📱 Instantly alert team members and vendors of urgent tasks  
🔬 Provide visibility into overlooked issues  
📋 Add detailed **checklists** to keep progress clear and measurable

---

#### Table of Contents

1. [Navigation](https://help.ressiosoftware.com/to-dos-overview#Navigation)
2. [Creating/Deleting Lists](https://help.ressiosoftware.com/to-dos-overview#creating-lists)
3. [The Anatomy of a To-do](https://help.ressiosoftware.com/to-dos-overview#anatomy-of-a-to-do)
4. [Using Checklists in To-dos](https://help.ressiosoftware.com/to-dos-overview#using-checklists)
5. [Creating and Editing a To-do](https://help.ressiosoftware.com/to-dos-overview#creating-a-to-do)
6. [Using Messages and Files](https://help.ressiosoftware.com/to-dos-overview#messages-and-files)
7. [Notifications](https://help.ressiosoftware.com/to-dos-overview#notifications)
8. [Case 1: Supervisor/Lead](https://help.ressiosoftware.com/to-dos-overview#Case-1)
9. [Case 2: Field/Vendor](https://help.ressiosoftware.com/to-dos-overview#case-2)
10. <https://help.ressiosoftware.com/to-dos-overview#case-3>
    
    [Case 3: PM/Owner](https://help.ressiosoftware.com/to-dos-overview#case-3)
    
    <https://help.ressiosoftware.com/to-dos-overview#case-3>
11. Printing To-Dos

---

### Building an organized To-do page

#### Location:

Find the To-do page in the left menu bar in your project. The default **View** will be '**Assigned to me**'. 

#### To-do page layout:

![Screenshot 2025-12-19 at 3.11.55 PM](https://43531900.fs1.hubspotusercontent-na1.net/hub/43531900/hubfs/Screenshot%202025-12-19%20at%203.11.55%20PM.png?width=670&height=413&name=Screenshot%202025-12-19%20at%203.11.55%20PM.png)

On the left-hand side '**Views**' will be on top and underneath is '**Lists'**. The right hand side is where you can see a list of tasks. 

 

**View:** All to-dos**│** Assigned to me

**Lists:** Edit | Create checklists | Message | View Completion | Assign | Organize | Attach File

**Tasks:** + Add a To-do │ Edit and Open To-do tasks│ Search To-dos

**Details:** View and Edit To-do details │ Send and View Messages │ Files/Photos/Links

---

\[[back to top](https://help.ressiosoftware.com/to-dos-overview#back-to-top)\]

### Lists

Use lists to organize your To-dos into distinct categories. Optional lists include: *Punch List, Action Items, 9-month Touch ups, Receipts.*

#### Creating lists

Select **+ New To-do list** to create a list

Name your list and **Save**

![Screenshot 2025-12-19 at 3.55.26 PM](https://43531900.fs1.hubspotusercontent-na1.net/hub/43531900/hubfs/Screenshot%202025-12-19%20at%203.55.26%20PM.png?width=252&height=358&name=Screenshot%202025-12-19%20at%203.55.26%20PM.png)

#### Copying Lists

To-do lists can be imported from other projects.

Within the + New To-do list window, select the Project and list from the drop downs provided. 

Tasks can include:

- Priority
- Due dates
- Assignees

![copy list](https://43531900.fs1.hubspotusercontent-na1.net/hub/43531900/hubfs/copy%20list.jpg?width=550&height=595&name=copy%20list.jpg)

#### Editing/Deleting lists

Select the list, then choose **Edit.**

**Save** changes or click **Delete**.

![To-doList2-ezgif.com-optimize](https://43531900.fs1.hubspotusercontent-na1.net/hub/43531900/hubfs/To-doList2-ezgif.com-optimize.gif?width=670&height=407&name=To-doList2-ezgif.com-optimize.gif)

---

\[[back to top](https://help.ressiosoftware.com/to-dos-overview#back-to-top)\]

### Anatomy of a To-do

To-do information can be found at the top of the page of the 'To-dos' tab. 

#### Task View

![Screenshot 2025-12-22 at 11.18.59 AM](https://43531900.fs1.hubspotusercontent-na1.net/hub/43531900/hubfs/Screenshot%202025-12-22%20at%2011.18.59%20AM.png?width=670&height=99&name=Screenshot%202025-12-22%20at%2011.18.59%20AM.png)

 

📅 Upcoming dates are **YELLOW**. Today's date and overdue dates are **RED**.

✏️ The following fields are editable in the Center View: *Status │ Priority │ Assignee* | *Checklist* | *Due Date*

#### Detail View

![Screenshot 2025-12-22 at 11.26.43 AM](https://43531900.fs1.hubspotusercontent-na1.net/hub/43531900/hubfs/Screenshot%202025-12-22%20at%2011.26.43%20AM.png?width=517&height=839&name=Screenshot%202025-12-22%20at%2011.26.43%20AM.png)

**Tabs:** Overview │ Messages │ Files 

**Basic Information:** Task name │Checklist │ Description

**Task Management:** Due Date │ Assignee │ Status │ Priority | Created Date | Last Updated Date 

**Actions:** Delete │Go back to 'List name'

💾 Change are saved automatically

---

### Using Checklists in To-Dos

Checklists help you break a task into smaller, trackable parts. It is perfect for punch lists, QA steps, or multi-stage work. To watch a video, click [HERE](https://youtu.be/F_eECEsbi8c). 

To add a checklist:

1. Open the To-Do’s **Detail View**
2. Click the **Checklist icon**
3. Add items line by line

As you check items off, Ressio automatically updates the **completion percentage**.

![Screenshot 2025-12-22 at 11.20.56 AM](https://43531900.fs1.hubspotusercontent-na1.net/hub/43531900/hubfs/Screenshot%202025-12-22%20at%2011.20.56%20AM.png?width=670&height=307&name=Screenshot%202025-12-22%20at%2011.20.56%20AM.png)

⚠️ You can assign users to the To-Do itself, but not individual checklist items.

📊 *Checklists are also visible in the Task Manager — look for the green checklist icon showing progress (e.g., 2/5).*

---

\[[back to top](https://help.ressiosoftware.com/to-dos-overview#back-to-top)\]

### Creating a To-do

To-dos can be created via:

1. Center Task view column
2. Right side task detail drawer
3. Mobile device

#### Task View

**Pros**: Fast, Auto-save

**Cons**: Unable to set date without extra clicks

Enter task name, hit **Enter**, choose Assignee and Priority.

![To-docreate1-ezgif.com-video-to-gif-converter](https://43531900.fs1.hubspotusercontent-na1.net/hub/43531900/hubfs/To-docreate1-ezgif.com-video-to-gif-converter.gif?width=670&height=424&name=To-docreate1-ezgif.com-video-to-gif-converter.gif)

#### Detail view

**Pros:** Clean layout. Ability to enter Due Date and Description.

**Cons:** Manual **SAVE** required before exiting.

Select the **+ icon** and select New To-do.

Enter the task name, fill out optional fields and **SAVE**.

#### ![To-docreate2-ezgif.com-speed](https://43531900.fs1.hubspotusercontent-na1.net/hub/43531900/hubfs/To-docreate2-ezgif.com-speed.gif?width=670&height=490&name=To-docreate2-ezgif.com-speed.gif)

💾 Changes save automatically.💾 

#### Mobile

**Pros:** Accessible anywhere.

**Cons:** Small screen/keyboard

Tap To-dos in the top menu. Choose a list.

Add a new To-do. Tap the To-do to open and edit.

![GMT20240605-165855\_Recording\_640x720-ezgif.com-optimize (1)](https://43531900.fs1.hubspotusercontent-na1.net/hub/43531900/hubfs/GMT20240605-165855_Recording_640x720-ezgif.com-optimize%20(1).gif?width=670&height=754&name=GMT20240605-165855_Recording_640x720-ezgif.com-optimize%20(1).gif)

💡**Tip:** [Download the Ressio app](https://help.ressiosoftware.com/saving-app?hsLang=en) for easy access.**📱**

---

\[[back to top](https://help.ressiosoftware.com/to-dos-overview#back-to-top)\]

### Messages and Files

To-dos can include Messages and Files/Photos/Links

- Messages enable your team and/or the assigned Vendor to communicate about the task.
- Files, photos, and links can be included to provide further information or context.

#### Sending a Message ✉️

In the right Details column, select **Messages**.

Choose Internal or Vendors only.

![To-dosendingmessage-ezgif.com-cut](https://43531900.fs1.hubspotusercontent-na1.net/hub/43531900/hubfs/To-dosendingmessage-ezgif.com-cut.gif?width=670&height=461&name=To-dosendingmessage-ezgif.com-cut.gif)

INTERNAL: Sent to your team.

VENDORS ONLY: Sent to the assigned Vendor and your team.

#### Adding Files 📁

In the Details column, select **Files**.

Drag a file into the upload field at the bottom, or click to browse your computer.

Use the Link tab to add a URL.

![To-doaddingfile-ezgif.com-video-to-gif-converter](https://43531900.fs1.hubspotusercontent-na1.net/hub/43531900/hubfs/To-doaddingfile-ezgif.com-video-to-gif-converter.gif?width=670&height=354&name=To-doaddingfile-ezgif.com-video-to-gif-converter.gif)

**NOTE:** Files/Links can be made PUBLIC or PRIVATE.

Public: Viewable by Vendors and team. Private: Only viewable by your team

Should you assign a To-do to a vendor not already using the system but has been added to your Vendors List, they will receive an email that they have been assigned a To-do. We encourage you to assign a To-do to the vendor for visibility if they are going to be interacting with that task. You can have multiple people on the To-do and it will make it more visible to them if they do log into Ressio!

---

\[[back to top](https://help.ressiosoftware.com/to-dos-overview#back-to-top)\]

### Notifications/Updates

Letting the right people know.

#### **Email notifications**

To-do notifications are emailed immediately to the assignee.

![To-do email notification-1](https://43531900.fs1.hubspotusercontent-na1.net/hub/43531900/hubfs/To-do%20email%20notification-1.png?width=670&height=429&name=To-do%20email%20notification-1.png)

**NOTE:** To-dos can only be assigned to ONE user - either a Team member or Vendor - to prevent finger-pointing and duplicate efforts.

#### Activity Page

To-do updates and messages are logged to the Activity page.

![To-Do activity page](https://43531900.fs1.hubspotusercontent-na1.net/hub/43531900/hubfs/To-Do%20activity%20page.png?width=670&height=410&name=To-Do%20activity%20page.png)

---

\[[back to top](https://help.ressiosoftware.com/to-dos-overview#back-to-top)\]

### To-do Scenarios

To-dos are versatile and use cases can vary by company role. 

#### Case 1: Supervisor/Lead 👷‍♂️

In this scenario we will use the mobile app to:

- Choose a list to organize To-dos
- Create a To-do
- Add a photo from the phone's Photo Library

<iframe data-hsv-src="https://play.hubspotvideo.com/v/43531900/id/169340943907" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="169340943907" data-hsv-style="" data-hsv-width="688" data-hsv-height="387" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

---

\[[back to top](https://help.ressiosoftware.com/to-dos-overview#back-to-top)\]

#### Case 2: Field / Vendor 🛠️

In this scenario, we will use the mobile app to:

- Use View: **Assigned to me**
- Find a task
- Set status to **In progress**
- Review Description, Messages, Files
- Upload a photo of finished work
- Mark as **Complete**

<iframe data-hsv-src="https://play.hubspotvideo.com/v/43531900/id/169342971995" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="169342971995" data-hsv-style="" data-hsv-width="688" data-hsv-height="522" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

---

\[[back to top](https://help.ressiosoftware.com/to-dos-overview#back-to-top)\]

#### Case 3: Project Manager/Owner/Admin 📈

In this scenario we will:

- Use a computer to manage To-dos in the activity page
- Review a completed task
- Change a list where a To-do resides
- Create a task for myself in **Assigned to me** view

<iframe data-hsv-src="https://play.hubspotvideo.com/v/43531900/id/169621168549" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="169621168549" data-hsv-style="" data-hsv-width="688" data-hsv-height="328" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

 

---

#### Printing To-Dos

In the top right hand corner of your to-dos page, you will see a print option. When you click printer icon, you will have the option of including your header and logo. 

![Screenshot 2026-04-02 at 8.10.13 AM](https://43531900.fs1.hubspotusercontent-na1.net/hub/43531900/hubfs/Screenshot%202026-04-02%20at%208.10.13%20AM.png?width=670&height=276&name=Screenshot%202026-04-02%20at%208.10.13%20AM.png)

Click "Include header" again and a check mark will appear, letting you know that it will be included. Hit 'Print' and the printing window will appear allowing you to preview before printing. 

![Screenshot 2026-04-02 at 8.19.16 AM](https://43531900.fs1.hubspotusercontent-na1.net/hub/43531900/hubfs/Screenshot%202026-04-02%20at%208.19.16%20AM.png?width=413&height=226&name=Screenshot%202026-04-02%20at%208.19.16%20AM.png)  
![Screenshot 2026-04-01 at 4.31.41 PM](https://43531900.fs1.hubspotusercontent-na1.net/hub/43531900/hubfs/Screenshot%202026-04-01%20at%204.31.41%20PM.png?width=670&height=153&name=Screenshot%202026-04-01%20at%204.31.41%20PM.png)

---

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