Learn how to communicate with stakeholders in an organized way.
Ressio enables Contractors, Homeowners, and Vendors to communicate seamlessly on the Ressio platform using the built-in messaging tools.
Throughout the Ressio platform (on cost items, selection items, approval documents, files, etc) you will see a messaging icon indicating a message can be sent. Within the messaging window, you can select from the following 3 messaging channels to control who receives your messages:
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Homeowners - messages are visible between homeowners & team members
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Vendors - messages are visible between vendors & team members (Note: if specifications are not shared with vendors, messages will not be sent)
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Internal - messages are only visible to team members
Notifications: When sending messages through Ressio an email notification will also be sent to associated email address of the user's Ressio profile.
Heads up: Emails sent from Ressio, CANNOT directly be replied to. In order to respond to a message received from Ressio, the user must use the messaging functionality within the Ressio platform
Learn more: Email preferences overview
Files: If desired, a file can also be sent via message by clicking the paperclip icon and uploading a file. Once the file is uploaded, click "Send"