Skip to content
English
Contact us
Go to ressiosoftware.com
  • There are no suggestions because the search field is empty.

Refreshing Ressio on Mobile (PWA Troubleshooting Guide)

Simple steps to resolve loading issues, missing buttons, and performance glitches when using Ressio on mobile devices.

PWAs vs. Traditional Apps

Ressio runs as a Progressive Web App (PWA) rather than a traditional App Store download.

What This Means

✅ It runs through your web browser
✅ You’re always using the newest version
✅ It uses minimal device storage

Important Consideration

⚠️ Performance can be influenced by your browser, device, and operating system.

This is especially noticeable on mobile devices and iPads, which aggressively manage memory, pause background processes, and cache files for speed.

If Ressio Appears Stuck or Missing Buttons

If Ressio feels unresponsive, shows errors, or interface elements appear missing, refreshing the app typically resolves the issue.

👉 At minimum, perform a Full Reset

Full Reset (Most Reliable Fix)

📱 iPhone (Safari)

Open Settings → Safari → Clear History and Website Data → Confirm Clear

⚠️ This clears cache browser data only. Your Ressio account is unaffected, but you will need to log back in.

Android (Chrome)

  1. Open Chrome → Tap ⋮ → History → Clear Browsing Data

  2. Select:

    1. ✅ Cached images and files

    2. ✅ Cookies and site data (Optional but helpful) 

  3. Tap Clear Data


Quick Refresh (Mid-Session Fix)

If issues occur while actively using Ressio:

📱 iPhone (Safari)

Open Ressio → Tap the Share icon → Select Reload

Android (Chrome)

Open Ressio → Tap ⋮ → Refresh

🚑 Nuclear Option (Rarely Needed)

If problems persist after resetting:

  1. Remove Ressio from your home screen

  2. Close your browser completely

  3. Reopen browser → Visit www.ressio.app

  4. Re-add Ressio to your home screen

💡 Why This Works

PWAs cache files aggressively to improve load speed.

Occasionally, cached files and new updates may conflict. Refreshing clears outdated files and loads the newest version.


If issues continue after trying these steps, please contact support@ressiosoftware.com